Answering 24/7
Every call, text
and meeting.
One front desk.
AvenDesk answers every call in two rings, day or night, and books the real customers into your calendar.
Plans from $39 per monthfree plan, no cardno setup feeno contract
- answered
- 24/7answered
- rings to pick up
- 2rings to pick up
- ways in, one list
- 3ways in, one list
Listen
Hear it answer.
A real call, in the voice that answers your phone.
0:00 / 0:26
- AvenDeskThanks for calling Rivera Plumbing, this is Ava. How can I help?
- CallerMy water heater is leaking all over the garage.
- AvenDeskI'm sorry, let's get someone out. Our service call is $89 and it goes toward the repair. I have tomorrow at 9 or 11. Which works?
- CallerNine, please.
- AvenDeskYou're booked for 9 AM tomorrow. I'm texting you the confirmation now.
Why it exists
A missed call is not a missed call. It is a customer who has already rung somebody else by the time you see the notification. AvenDesk picks up in two rings at three in the morning, answers what they asked, books the job, and has it in your inbox before you are awake.
Watch it work
Under a minute, from the missed call to the job on the books.
A call answered at nine at night, priced, booked and confirmed. A sales call screened. Then every screen it lands in. The dashboard, the appointment book, the inbox and the meeting room in the film are real captures of the portal, not mock-ups, and the voice answering the call is the one AvenDesk actually answers with.
Download the film (MP4, 11 MB)
Real customers in.
Spam out.
Robocalls and sales pitches ring the same number your customers do. Your receptionist answers every call, tells a pitch from a job, and spends its time on the people who actually want the work done.
- Customers are never screenedAnything that sounds like a job, a price or a time that suits switches screening off for the rest of that call. A real customer is answered, priced and booked.
- A sales pitch hears a polite noYour receptionist says it is your business's AI receptionist, that you don't accept sales or spam calls, and asks customers to say so. You choose whether it then hangs up on anyone who doesn't within 7 seconds.
- You see who it wasOn Business Pro and Max+, your portal lists every screened call with the number and what they were selling, so a repeat caller can be blocked with your phone company. If it hangs up on someone, you are sent their number straight away.
- 7:42 PM(720) 555-0148“Our furnace quit and the house is freezing. Can someone come tomorrow?”BookedFurnace repair · Tue 8:30 AM · $420
- 8:05 PM(888) 555-0193“…calling about your vehicle's extended warranty.”ScreenedRobocall
- 8:31 PM(303) 555-0117“Do you put in tankless water heaters? Roughly what does that run?”BookedInstall quote · Thu 10:30 AM · $175
- 9:12 PM(844) 555-0160“We can cut your card processing fees by thirty percent…”ScreenedSales pitch
- 9:58 PM(720) 555-0129“Water is coming through the kitchen ceiling.”BookedRoof leak repair · Wed 9:30 AM · $650
- Booked
- 3 jobs
- Worth
- $1,245
- Screened
- 2 pitches
For your customers
A page of their own.
Book a job and your customer gets a link to it. Everything about their visit, right there.
Their visit, always current
The day, the time and your updates, in one link.
Messages that reach you
Questions land in your inbox, not your personal phone.
Pay in a tap
Deposits and bills, through your own payment link.
Confirmations and reminders text themselves. The customer page is in beta: switch it on, on any paid plan.
All of it, one desk
Every channel. One list.
The phone line
Answered in about two rings, every hour of every day. It knows your prices, your hours and the jobs you turn down, and it books the appointment rather than taking a message.
Texts and messages
Business texting registered with the carriers, threads that pick up where the call left off, and follow-ups scheduled for the people who never rang back.
Video meetings
Your own room, always open, and a scheduler for everything else. The other side clicks a link — no download, no account — and the notes land on the customer the meeting belonged to.
One list, and the figures under it
Every call, text and meeting arrives on one screen with a value on it, so the month adds up to a number instead of a feeling.
Not a mockup
This is the actual product.
Seven screens from the real portal, filled with sample data rather than drawn for this page.
Texts, in the thread the call is in.
A customer texts, your receptionist answers, and the booking sits in the same conversation.
Every job on the books.
From a call, a text or your own hand, with the price and the address on every row.
The calls you never had to take.
Sales robots and cold callers are screened, counted and listed with the numbers behind them.
The rare one it could not take.
Play the message, see why it went there, and call back from the same row.
A meeting room, always open.
Your own room number and a link the other side clicks. No download, no account.
Your staff, off the group text.
Channels and direct messages for your crew, without touching your texting allowance.
How your phone gets answered.
Its voice, its opening line and its house rules. Change one and the next call has it.
Your portal
The screen you will
actually open.
One login per business, on a laptop or in the van. Appointments, calls, texts, chats, meetings and reviews in a single list — and nobody sees it but you.
For the owner
Everything it took
while you were out.
One screen answers the question worth asking on a Monday: was answering the phone worth it.
Look round the portal
For the van
The same desk,
in your pocket.
The whole portal on a phone, not a cut-down app. Nothing to install.
See what an owner sees
The relay
Two minutes from
a lead to your inbox.
It does not matter how the customer got in touch. Every lead emails you and writes the same row in your portal, so you never have to go looking for it.
- 1+00:00
Anywhere
A lead comes in
On a call, in a text conversation, or typed straight into your portal. All three write to the same list.
- 2+00:01
Your inbox
You are emailed
Who it was, what they wanted, their number, and how they got in touch — sent the moment it happens, whether you were reachable or not.
- 3+00:02
Your portal
It lands in your portal
The same job on your dashboard with the recording and transcript attached, ready to reschedule, cancel or price.
Every lead, every time
In your inbox
Their name and number, what they asked for, and which channel it came from.
In your portal
The same job on your dashboard, with the recording and transcript, ready to move or price.
Business communications platform · all business communications
AvenDesk
The phone, the texts and the meeting room — behind one login, on one bill, in one list.
A meeting room on the same login.
Video meetings that run in the browser, the way Zoom does — no download, no separate account, and a link the other side can just click. Because it is the same portal, the meeting sits on the customer it belongs to: the booking, the call recording and the meeting notes end up in one place instead of three.
- Runs in the browser on a laptop or a phone — nothing to install, either side
- One click from an appointment, so the room is already tied to that job
- Share your screen, and bring anyone in with a link
What it costs
Four plans.
Published, so you can decide today.
When a good month runs long
The phone does not stop when the allowance does.
Most metered services cut you off, or quietly bill you for a month you never agreed to. We do neither. Your receptionist keeps answering, you are told what it is costing as it happens, and you have 10 days to settle it.
- We tell you at 80%, while there is still room to act
- Past the allowance the line keeps working — nobody reaches a dead number
- Usage past the allowance is $0.20 a minute and $0.03 a text
- See it coming? $15 for 100 extra minutes bought ahead is cheaper
- 10 days to pay it off, and you can move up a plan at any point instead
- Rather never pay for extra? One setting stops it at the allowance and sends calls to you
Free
See it answer your phone for real, before you pay anything.
$0per month
No card, no trial to run out · stay on it as long as you like
What it meters
- Call minutes
- 15a month
- Texts
- 0a month
- Video meetings
- 20minutes a day
- Emails
- Not included on this plan
At the limit it STOPS. Your number keeps ringing and callers come straight through to you, but the receptionist does not answer again until the month resets or you upgrade.
Roughly 5 calls a month, at three minutes each
- Logins
- 1included
- Extra numbers
- Not included on this plan
- The inbox — reply to every customer from one place — not on this plan
- Send email as your business — confirmations, follow-ups, invitations — not on this plan
- Google review replies, drafted for your approval — not on this plan
- Listen back to any call, in full — not on this plan
- See every call that was screened out, and from what number — not on this plan
- We text back callers who hang up before booking, once texting is registered — not on this plan
- Missed callers get a text, and your AI receptionist books them by text — not on this plan
- Follow-up messages after the job, written and scheduled — not on this plan
- Every job pushed straight into your own CRM — not on this plan
Business
One location, one line. For the calls you are currently missing.
$39per month
$39charged today and monthly after · cancel any time
What it meters
- Call minutes
- 300a month
- Texts
- 500a month
- Video meetings
- 25hours a month
- Emails
- 500a day
Past the allowance it keeps answering — the extra is simply charged, and the line is never cut off.
Roughly 100 calls a month, at three minutes each
- Logins
- 1included
- Extra numbers
- Not included on this plan
- The inbox — reply to every customer from one place — included
- Send email as your business — confirmations, follow-ups, invitations — included
- Google review replies, drafted for your approval — not on this plan
- Listen back to any call, in full — not on this plan
- See every call that was screened out, and from what number — not on this plan
- We text back callers who hang up before booking, once texting is registered — not on this plan
- Missed callers get a text, and your AI receptionist books them by text — included
- Follow-up messages after the job, written and scheduled — not on this plan
- Every job pushed straight into your own CRM — not on this plan
Recommended
Business Pro
The busy trade — enough headroom that you stop watching the meter.
$129per month
$129charged today and monthly after · cancel any time
What it meters
- Call minutes
- 1,000a month
- Texts
- 2,000a month
- Video meetings
- 50hours a month
- Emails
- 500a day
Past the allowance it keeps answering — the extra is simply charged, and the line is never cut off.
Roughly 330 calls a month, at three minutes each
- Logins
- 3included
- Extra numbers
- 1included
- The inbox — reply to every customer from one place — included
- Send email as your business — confirmations, follow-ups, invitations — included
- Google review replies, drafted for your approval — included
- Listen back to any call, in full — included
- See every call that was screened out, and from what number — included
- We text back callers who hang up before booking, once texting is registered — included
- Missed callers get a text, and your AI receptionist books them by text — included
- Follow-up messages after the job, written and scheduled — included
- Every job pushed straight into your own CRM — included
Business Max+
Several vans, several lines, or a season that does not let up.
$349per month
$349charged today and monthly after · cancel any time
What it meters
- Call minutes
- 3,000a month
- Texts
- 4,000a month
- Video meetings
- Unlimited
- Emails
- 1,500a day
Past the allowance it keeps answering — the extra is simply charged, and the line is never cut off.
Roughly 1,000 calls a month, at three minutes each
- Logins
- 5included
- Extra numbers
- 3included
- The inbox — reply to every customer from one place — included
- Send email as your business — confirmations, follow-ups, invitations — included
- Google review replies, drafted for your approval — included
- Listen back to any call, in full — included
- See every call that was screened out, and from what number — included
- We text back callers who hang up before booking, once texting is registered — included
- Missed callers get a text, and your AI receptionist books them by text — included
- Follow-up messages after the job, written and scheduled — included
- Every job pushed straight into your own CRM — included
free plan, no card/no setup fee/no contract/stop at the end of any month
On every plan, whichever you pick
- The AI receptionist, answering calls 24/7
- Callers who speak Spanish answered in Spanish
- Your own phone number, kept or newly issued
- Your business portal, with a login for each person who needs one
- Booking, rescheduling and cancelling, by phone or portal
- An email to you the moment a lead lands, and the job waiting in your portal
- Your calendar connected, and every call transcribed
- Thirty days of call history on every plan, and any call you mark kept for longer
- Spam and robocalls screened out before they reach you
- Your allowance, live in the portal, so a limit is never a surprise
Every plan includes a phone number. Business Pro includes 2 in all, and Business Max+ includes 4 in all. Any line beyond what your plan includes is $2 a month — you buy it in your portal and you can cancel it there, which stops the charge.
And what you will never be billed for
- No setup fee
- No card on the free plan — and nothing on it expires
- No contract — stop at the end of any month
- No per-seat pricing — the logins come with the plan
- No cut-off mid-month — going over is charged, never switched off
When you reach the limit
The line never goes dead.
The allowances above are real limits, not fair-use wording. What they are not is a way to bill you more.
- 80%
We tell you early
An email and a flag in your portal while there is still room to act — not a notice after the fact.
- 100%
It keeps answering — on a paid plan
The line is not cut off and nobody reaches a dead number. Usage past the allowance is charged at $0.20 a minute and $0.03 a text — the same rate the portal sells minutes at, so waiting costs you nothing extra. Buying a fixed pack ahead of time is the only cheaper route: $15 for 100 extra minutes. Rather it stopped? One setting in your portal sends calls straight to you instead, and nothing extra is charged.
- Free
On the free plan, it stops
This is the one place the free plan works differently, and it is worth knowing before you rely on it. Once the 15 receptionist minutes are gone, even partway through a call, the receptionist stops answering for the rest of the month — your number still rings and callers are put straight through to you instead, so nobody reaches a dead line, but the AI does not pick up again until the month resets. Video meetings are capped at 20 minutes a day rather than by the month. Nothing is charged as an overrun, because there is nothing to charge it to: upgrading is what starts it answering again.
- 10 days
You settle what you went over by
The balance is shown in your portal as it builds, and you pay it off there. Leave it unpaid past those days and the account can be suspended until it is settled — so it is worth watching, and worth moving up a plan if it keeps happening.
Asked before
The questions that decide it.
Every figure below is the real one. Nothing here changes after you sign up.
When am I charged, and what if it isn't for me?
At the checkout. Signing up is three steps — choose a plan, fill in your details, add a card — and your first month is charged there and then, with the same figure on the same day each month after. Your portal opens the moment it goes through. There is no free trial on the paid plans, so there is nothing to forget to cancel and no date on which a bill appears by itself. Stopping is self-serve in the portal and takes no longer than signing up did — you stay on until the end of the month you have paid for, and nothing renews after that. Whatever the receptionist booked stays yours, and exports from the portal. If you would rather see it work before paying, that is the free plan — roughly five calls a month, no card, and it does not run out or turn into anything. Move up when the calls do.
Will it waste my time on spam and sales calls?
No — screening them is part of answering the phone, and it is on every plan, the free one included. When a caller turns out to be selling something, your receptionist says plainly that it is your business's AI receptionist, that you don't accept sales or spam calls, and asks customers to say so; you choose whether it then hangs up on anyone who doesn't within 7 seconds. Calls it screens don't use up your minutes. Anyone who sounds like a customer — a job, a price, a time that suits — is never screened for the rest of that call, so a real customer is answered and booked as normal. On Business Pro and Business Max+, your portal lists every screened call with the number and what they were selling, so a repeat caller can be blocked with your phone company. We do not block numbers ourselves — only your phone company can.
What happens if I run out of minutes?
Your receptionist keeps answering — that is the point of it. We flag it in your portal and by email at 80%, and past the allowance the extra usage is charged at $0.20 a minute and $0.03 a text. Pay it in the portal within five days of going over, or your receptionist pauses and calls come straight to you until you do; the month's balance is due 10 days after the month ends. It is shown to you as it builds, so it is never a surprise, and if it goes unpaid past those days the account can be suspended until it is settled. If you would rather buy more time before you get there, the portal sells it at the same rate — $0.20 a minute and $0.03 a text, up to $20 at a time — so waiting costs you nothing extra, and past that it points you at a bigger plan because that is the better deal. The one cheaper route is a fixed pack bought ahead: $15 for 100 extra minutes. And if you would rather never pay for extra at all, one setting in the portal makes your receptionist stop at the allowance instead and send calls straight to you, with nothing charged.
How do I know which plan I am?
Count the calls you take in a normal week and multiply by four. Business covers roughly 100 calls a month, Business Pro roughly 330 and Business Max+ roughly 660, at about three minutes a call. If you land between two, start lower — moving up in the portal takes one click, and your usage is on the dashboard from day one.
Can I reply to Google reviews?
On Business Pro and Business Max+. Your Google Business profile connects to the portal, new reviews land there, and a reply is drafted for you to approve or rewrite — nothing is ever posted in your name without you reading it first. Business does not include the review centre.
The next call
Someone is going to
ring tonight.
Answer them.
From $39 per month/a free plan that needs no card and does not run out/spam screened on every plan/stop at the end of any month